Sunday, August 19, 2007
I went out of town this weekend to visit a girlfriend and had a really nice time! :o)
We hung out, caught up on each other's lives since our last frequent telephone convo, laughed, watched some movies, and ate some good food (I do need to mention that she is from New Orleans and made some slammin' jambalaya!).
My gurl treated her sistah (literally and figuratively) in so many ways very well!
This short getaway even got me to break out the needles to knit! (Yep I pulled Lillian out of the bag again)
Not to mention the little incentive of getting my nails done! :op
I now have Perfect 10s :o)
*sings* Shawty U a 10...a 10!! :op LOL Some of y'all will get that! :oD
Well while I was visiting Raleigh, NC I of course had to stop and check out the LYS.
Anyway, my visit was very short (all of about 10 minutes) but not sweet. Now y'all know this was going somewhere!
Why you ask? Mmmh I walked in this very small shop, as a visitor, and was not greeted. Mmmh no worries...it is busy - after all it is right in the middle of a Saturday afternoon (cashier happily bagging people up).
Then I heard a woman asking a few people did they need help with anything....except for me. Again...mmh I am sure I was just overlooked. Literally! In fact, she walked past me and said "Excuse Me" (and not in the most nice way IMO).
Right after that....I left! No worries, I did come to visit looking to spend some money but I won't ever be back! LOL
Now mind you I did call literally 2 minutes before I set foot in there to say I was visiting and wanted to clarify directions. They were nice over the phone, and in fact I had ordered some patterns from them a few months earlier (i.e. Sugar 'N Spice) and they were very helpful and sweet then. So I was really excited about the visit!
But unfortunately didn't leave impressed. Maybe they were just having an "off" day...*shrugs* who knows...I won't be finding out either! LOL And didn't feel like wasting my energy to bring it to their attention. There are other fish I would rather fry - if you know what I mean.
Here is what the shop looked like on the inside (very tiny - that is the exact size except for the check-out counter not pictured on my right side). Ironically there is no one in the shot b/c it slowed down just that fast!
Interesting enough as I was leaving out and snapped this pic the cashier made sure to bid me farewell and said come back again! HA! Yeah right!
Well, all of this got me to thinking about how folks treat their visitors - in any scenario/circumstance (i.e. work, home, knit clubs, etc.)
Even if you know who your visitors are OR you don't - Do you treat everyone the same??
~ Like your green top!!
~ Customer service is SERIOUSLY lacking these days! I had a run=in with a rude cashier this weekend! lol.
~ Glad you enjoyed your visit and the jambalaya!
and I treat everybody the same until they indicate they deerve otherwise! :)
I'M FIRST!!!!
WHOO HOO
HAHAHAHAHA
Second - my husband made Rachel Ray's "jambasta" and we'll just say that I am VERY jealousof your having had the real-deal!
Third - you and I are cut from the same customer service cloth. I don't need someone fawning all over me, but it is nice to be noticed (especially if you want me to spend my money with you!)
At least your nails look good!
love the mani! makes me want to head off the the nail shop. You look very cute in the pic and i love the clutch. Can we get a close up?
Looks like you had a good visit with you friend!
Work - Everyone phone/in person is greeted nicely and treated as the source of my income, as hubby and I both work here. (That's not to say I don't get rude when provoked...) I believe I mentioned to you yesterday that even if I am busy when someone walks in, I acknowledge them somehow.
You only get one chance to make a first impression, and in a small business, that impression can make or break you.
I understand how you feel, though. I tend to not go back to a place if I'm not treated well. I hate that you had a bad experience.
To bad the service wasn't as good as you were looking!!
I have worked in customer service and I always was nice to everyone and greeted them when they walk in the door!!
as for me, i treat visitors like they should be treated. if i ever get my own place, LOL, and even at my parents' place, when i host people, they're offered something to drink, and something to eat. watch whatever you want on tv. basically, get comfortable and RELAX!!! shoot.
anywho, i'm loving those nails. i'm mad about you talking about the AKA colors, i might have to go tell my cousin, LOL!!!
Looks like you had plenty of fun, despite the sour experience at the yarn store.